Delete Your AfroHub Account
Account deletion is permanent. All your content, data, and profile information will be permanently removed and cannot be recovered.
Before you delete your account:
- Understand that you'll lose access to all your connections and content
- Note that some information may remain in our backup systems for up to 30 days
How to Delete Your Account
Account deletion must be performed from within the AfroHub application. Please follow these steps:
Open the AfroHub app
Launch the AfroHub application on your device and ensure you're signed in.
Navigate to Account Settings
Tap on your profile icon in the bottom navigation bar, then select "Settings" from the menu.
Select Account Management
Scroll down and tap on "Account Management" or "Account Options" (depending on your device).
Choose Delete Account
Tap on "Delete Account" at the bottom of the Account Management screen.
Confirm your decision
Review the information about what will be deleted. Enter your password when prompted and tap "Delete My Account" to confirm.
Complete verification
If you have two-factor authentication enabled, you'll need to enter the verification code sent to your device or email.
Alternative Deletion Methods
Request Account Deletion via Email
If you're unable to access the app, you can request account deletion by sending an email from your registered email address to support@afrohub.org with the subject line "Account Deletion Request - [Your Username]".
Please include the following information in your email:
- Your username
- The email address associated with your account
- Reason for account deletion (optional)
Our support team will respond within 2 business days with further verification steps.
Contact Customer Support
If you're experiencing technical difficulties with the deletion process, please contact our customer support team through the app's help center or via support@afrohub.org.
Frequently Asked Questions About Account Deletion
What happens to my content when I delete my account?
All your personal content including posts, comments, and media uploads will be permanently deleted. Content you've shared in group conversations or collaborative projects may remain visible to other participants.
Can I recover my account after deletion?
No. Once your account is deleted, it cannot be recovered. All data associated with your account will be permanently removed from our systems.
How long does account deletion take?
While your account will be immediately inaccessible, it may take up to 30 days for all your information to be completely removed from our backup systems.
Will my subscription be automatically canceled?
Yes, any active subscriptions associated with your account will be canceled when your account is deleted. However, depending on your payment provider, you may need to cancel any recurring payments separately.
We're Sorry to See You Go
If there's anything we can do to improve your experience on AfroHub, please let us know by contacting support@afrohub.org.
You can always create a new account in the future if you'd like to return to our community.